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Privacy Policy

# Privacy Policy**The White Hart, Winkfield****Last updated:** 18 October 2026##

 

1. IntroductionWelcome to The White Hart, Winkfield. We respect your privacy and are committed to protecting your personal information.This Privacy Policy explains how The White Hart, Winkfield (“we”, “us” or “our”) collects, uses, stores and protects your personal information when you visit our website, make a table reservation, contact us or interact with us online.We handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as applicable.

 

2. Who We Are: The White Hart, Winkfield is a pub and restaurant located in Winkfield, Berkshire, United Kingdom.**Business name:** The White Hart, Winkfield**Address:** Church Road, Winkfield, SL4 4SE, United Kingdom**Email:** hello@thewhitehartwinkfield.ukIf you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.## 3. What Information We CollectDepending on how you interact with us, we may collect the following types of personal information:- **Contact information:** Your name, email address and telephone number when you contact us or make a reservation.- **

 

Reservation information:** Your booking date and time, party size, booking preferences and any information you choose to provide about your visit.- **Enquiry information:** The contents of messages you send us by email, through our website or by telephone.- **

 

Event and private-hire information:** Details relating to enquiries about private dining, celebrations, parties and other events.- **Payment-related information:** Information necessary to administer a booking deposit or payment, where applicable. Payments may be processed by third-party payment providers.- **

 

Website and technical information:** Information such as your IP address, browser type, device information and interactions with our website, where collected through website technology or cookies.Please only provide personal information that is relevant to your enquiry or reservation.##

 

4. How We Use Your InformationWe may use your personal information to:- Manage table reservations and booking enquiries.- Respond to questions and messages.- Organise private dining, parties and special events.- Administer booking deposits and payments where applicable.- Communicate with you about your reservation or event.- Operate, maintain and improve our website.- Protect our website, business and customers against fraud, misuse and security risks.- Meet our legal, accounting and regulatory obligations.- Send marketing communications where we are permitted to do so and, where required, you have given your consent.We will not use your personal information for purposes that are incompatible with those explained in this policy without providing further information where required.##

 

5. Our Lawful Basis for ProcessingUnder applicable data protection law, we must have a lawful basis for using personal information. Depending on the circumstances, we may rely on:- **Contract:** Where processing is necessary to manage a reservation or take steps requested by you before entering into an agreement.- **Legitimate interests:** Where we have a genuine business need to respond to enquiries, manage our operations, maintain website security or improve our services, provided your rights do not override those interests.- **Legal obligation:** Where we need to retain or disclose information to comply with applicable laws and regulations.- **Consent:** Where you have agreed to a particular use of your information, such as certain marketing communications or non-essential cookies.Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect processing carried out lawfully before consent was withdrawn.##

 

6. Table Reservations and Third-Party ServicesOur website provides a link to ResDiary for table reservations.When you make a reservation through ResDiary, the information you provide may be collected and processed by ResDiary in accordance with its own privacy policy and terms.We may receive booking information necessary to manage your reservation and prepare for your visit.Where booking deposits or other payments are required, relevant information may also be processed by the payment provider involved.We encourage you to review the privacy policies of these third-party providers to understand how they handle your personal information.##

 

7. Website Hosting and TechnologyOur website is hosted using Wix. Wix may process personal information on our behalf to provide website hosting, security, functionality and related services.Depending on the features enabled on our website, Wix and other service providers may collect technical information and use cookies or similar technologies.We may also use third-party website tools or integrations where enabled. The information they collect and the purposes for which they use it will depend on the services configured on our website.We take reasonable steps to use appropriate service providers and protect the information processed through our website.##

 

8. Cookies and Similar TechnologiesOur website may use cookies and similar technologies to:- Enable essential website functions.- Maintain website security and stability.- Remember preferences where applicable.- Understand website performance and visitor interactions, if analytics tools are enabled.- Support additional website features or integrations.Some cookies are necessary for the website to operate. Other cookies, such as certain analytics or advertising cookies, may require your consent before they can be used.Where required, we will provide a cookie notice or consent banner that allows you to manage your preferences for non-essential cookies.You can also manage cookies through your browser settings. Blocking certain cookies may affect how some website features work.The cookies used on our website may change as we update our website or add integrations.##

 

9. Marketing CommunicationsWe may occasionally contact you with news, events, offers or updates about The White Hart, where we are legally permitted to do so.We will obtain your consent where required by law. You can opt out of marketing emails at any time by following the unsubscribe instructions in the message or contacting us directly.We will continue to send necessary service communications relating to an existing reservation or enquiry where appropriate, even if you opt out of marketing.##

 

10. Who We Share Your Information WithWe do not sell your personal information.Where necessary for the purposes described in this policy, we may share relevant information with:- **Wix**, our website hosting provider.- **ResDiary**, our reservation provider.- **Payment service providers**, where payments or deposits are processed.- **Professional advisers**, such as accountants or legal advisers, where necessary.- **Public authorities or regulators**, where we are legally required to disclose information.We only share information where appropriate for the relevant purpose, and we take reasonable steps to ensure that service providers handle personal information appropriately.##

 

11. International Data TransfersSome of our service providers may process personal information outside the United Kingdom.Where personal information is transferred internationally, we will take steps required by applicable data protection law to ensure that appropriate safeguards are in place.For more information about international processing, please refer to the privacy information provided by the relevant service provider.##

 

12. How Long We Keep Your InformationWe retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, manage reservations, resolve enquiries, meet legal obligations and deal with disputes.Retention periods may vary depending on the type of information and the reason it is held.For example:- Reservation and enquiry information is retained for as long as necessary to manage the booking or enquiry and any relevant follow-up.- Financial and transaction records are retained for the periods required by applicable accounting and tax laws.- Marketing information is retained until you withdraw consent, opt out or the information is no longer needed, as applicable.- Technical information and cookie data are retained according to the relevant system's settings and retention periods.When information is no longer required, we will take reasonable steps to delete it or anonymise it securely.##

 

13. How We Protect Your InformationWe take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.However, no method of transmitting or storing information online can be guaranteed to be completely secure.We work to ensure that access to personal information is limited to those who need it for legitimate business purposes.##

 

14. Your Data Protection RightsDepending on the circumstances and applicable law, you may have the right to:- **Access** the personal information we hold about you.- **Rectify** inaccurate or incomplete information.- **Request erasure** of your personal information where the law allows.- **Restrict processing** in certain circumstances.- **Object** to certain types of processing, including processing based on legitimate interests.- **Request data portability** where the legal requirements apply.- **Withdraw consent** where we rely on consent to process your information.- **Complain to the Information Commissioner's Office (ICO)** if you are concerned about how your information is handled.These rights are subject to applicable legal conditions and exemptions.To exercise your rights, please contact us at **hello@thewhitehartwinkfield.uk**. We may need to verify your identity before responding.##

 

15. Third-Party WebsitesOur website may contain links to third-party websites, including reservation platforms and other services.We are not responsible for the privacy practices, content or security of websites that we do not operate. When you visit a third-party website, we recommend reviewing its privacy policy before providing personal information.##

 

16. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our business, website, service providers or legal requirements.Any updates will be published on this page, together with the revised “Last updated” date.We encourage you to review this page periodically.##

 

17. Contact Us If you have any questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how your personal information is handled, please contact:**The White Hart, Winkfield****Address:** Church Road, Winkfield, SL4 4SE, United Kingdom**Email:** hello@thewhitehartwinkfield.ukYou also have the right to raise a concern with the UK's Information Commissioner's Office (ICO). Information about how to do this is available at [https://ico.org.uk/](https://ico.org.uk/).

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The White Hart, Winkfield

Church Road, Winkfield, Windsor, SL4 4SE

 

Tel: 01344 377018

Email: hello@thewhitehartwinkfield.uk​

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